Category: Local Store Marketing

Actions Speak Louder Than Words:  How to Bring a Brand to Life

Actions Speak Louder Than Words: How to Bring a Brand to Life

I’ve worked much of my career for a large, global brand that spends hundreds of millions in brand advertising.  I can tell you that we always spoke about retail locations as being that place Continue reading “Actions Speak Louder Than Words: How to Bring a Brand to Life”

Ya Talkin’ to Me?  5 Ways to Build Customer Relationships

Ya Talkin’ to Me? 5 Ways to Build Customer Relationships

Let me ask you something.  If you’re like me, every day you get a number of e-mail offers and text messages asking you to visit a local business and make a purchase.  Some are even addressed to me personally, “Kathy, we have this special offer just for you.” Continue reading “Ya Talkin’ to Me? 5 Ways to Build Customer Relationships”

How is a Local Business’ Trading Area Impacted by CRM?

How is a Local Business’ Trading Area Impacted by CRM?

You might say this is a bit of a trick question.  By nature, Customer Relationship Management (CRM) would be all of the customers in your trade area, wouldn’t it? Continue reading “How is a Local Business’ Trading Area Impacted by CRM?”

7 Questions to Ask When Building a Local Store Marketing Plan

7 Questions to Ask When Building a Local Store Marketing Plan

Start on shaky ground and you’re sure to collapse!

What is the biggest mistake local businesses make when creating a Local Store Marketing plan?  It’s driving customers to their location and delivering Continue reading “7 Questions to Ask When Building a Local Store Marketing Plan”